Q&As about Our Assisted Living Services
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Q&As about Our In-Home Care Services
Q&As about Financial Matters
Contact Safe Haven Health Care at
1-800-261-2443 or email info@safehaven healthcare.org
Frequently Asked Questions
RELATED TO OUR ASSISTED LIVING SERVICES
Do you provide short-term respite care?
Do you care for patients with Alzheimer’s and dementia?
Will you design a care plan customized to the individual?
What are your Visitation Policies?
What about Pets?
RELATED TO OUR IN-HOME CARE SERVICES
Do you provide in-home domestic-assistance services as well?
How far will you travel to provide in-home services?
Do you provide in-home care services in the areas where you have assisted-living facilities?
RELATED TO FINANCIAL MATTERS
Are you licensed and certified with the Medicaid?
Do you offer financial aid assistance?
Where can I find additional information on Elder Care?
Do you provide short-term respite care? Indeed we do. We can take and care for residents with short-term needs, such as those recovering from surgery or illness, or those whose primary care-giver will be away for a time.
Do you care for patients with Alzheimer’s and dementia? We currently have two assisted living facilities especially equipped to care for residents suffering from Alzheimer's and dementia, located in Lava Hot Springs and in Wendell (Magic Valley Manor).
Will you design a care plan customized to the individual? Yes. We know that such customization is the key to the comfort and contentment of our residents and their families.
What are your Visitation Policies? Our policy is simple: when you want to come and visit a loved one in our care, you're welcome, for as long as you'd like.
What about Pets? The acceptance of pets belonging to those who enter our care is handled on a case-by-case basis.
Do you provide in-home domestic-assistance services as well? Our trained, caring staff will help with personal hygiene, house cleaning, yard work, laundry, meal preparation, and more. Please contact us to discuss what is needed.
How far will you travel to provide in-home services? We're quite flexible, but in general, we cover the entirety of central and southeast Idaho.
Do you provide in-home care services in the areas where you have assisted-living facilities? Indeed we do. Contact the local facility or the in-home coordinator in the area where you wish sevices - Twin Falls/Magic Valley (208-358-4772) or Pocatello/Idaho Falls (208-221-5016).
Are you licensed and certified with the Medicaid? Yes. All facilities are state licensed and participate in the Medicaid programs.
Do you offer financial aid assistance? We have extensive experience with the financial adi options available to seniors and will help in applying for Medicaid and other available assistance programs. For example, there are programs (through the local Area Agency on Aging) for those who do not qualify for Medicaid, but need still need some assistance. We can also help with your private insurance questions and paperwork. Please contact the Safe Haven offices 1-800-261-2443 to discuss your needs and concerns. Also look over the articles on elder care financial aid on our resources page.
Where can if find additional information about Elder Care? Please visit our resources page for links to government agencies and organizations who provide information, support, and options for elder care.
